Question 1

Do you accept my insurance?

Accepted Answer

Currently, we accept the following forms of health insurance: Medicare, Humana, Cigna We also accept Medi-Share

Question 2

Will you bill my insurance directly?

Accepted Answer

Yes. As a service to our patients, we bill your primary insurance. We have recently enhanced our system to accommodate automatic billing of secondary insurance. Please be sure to keep us informed of your insurance coverage.

Question 3

Do you do telehealth visits?

Accepted Answer

While we prefer to see patients in person, we understand that these are different times. If you need to do telehealth visit, please notify the staff when you schedule your appointment. They will explain our procedure for this type of visit.

Question 4

I rarely get sick. Do I need a primary care physician?

Accepted Answer

As your primary care physician, we can identify health issues in the early stages before they become major problems. We offer preventive care such as immunizations, regular imaging, and lab testing, such as cholesterol, blood pressure, flu shots, and cancer screenings. We also offer diet and lifestyle advice to maintain or improve your health.

Question 5

Do you have after-hours care?

Accepted Answer

We currently do not offer after-hours care.

Question 6

If I call with a question for the nurse or doctor, when can I expect a call back?

Accepted Answer

Our physicians and nurses are with patients throughout the day, so it is usually not possible for them to immediately answer phone calls. They will return your call as soon as possible. To help us get back to you quickly, please leave your full name, date of birth, reason for the call, and your callback phone number.

Lisa Peters, APRN
Live Oak
Family Practice

© 2021 Live Oak Family Practice

1304 S. Ohio Avenue
Live Oak, FL 32064
(386) 364-0767